1.1. This Privacy Policy uses the following terms:
1.1.1. “Website” means a collection of web pages and related content available on the Internet, connected by content and navigation under a single domain name.
1.1.2. “Website Administration” means employees of the Local Initiatives Agency authorised to manage the Website and act on behalf of the Website or Agency. They organise the processing, storage and editing of personal data and determine processing purposes, the data to be processed and the operations performed on it.
1.1.3. “Agency” means the non-governmental organisation Local Initiatives Agency.
1.1.4. “Website User”, or “User”, means a person who accesses the Website through the Internet and uses it to obtain information.
1.1.5. “Agency Service” means any online or offline tool enabling communication with the Agency’s potential beneficiaries and users of the Website or services, including social networks, messengers, promotional and social events organised by the Agency.
1.1.6. “Cookies” are small pieces of data sent by a web server and stored on a user’s computer. The web client or browser sends them back to the server in HTTP/HTTPS requests when opening the relevant Website.
1.1.7. An IP address is a unique network address of a device on a computer network using the Internet Protocol.
1.1.8. “Personal Data” means information directly or indirectly relating to an identifiable individual or User. It may include first name, surname, patronymic if applicable, occupation, marital status, education, email address, telephone number, region and address of residence or stay, activities on the Website and other Agency resources, IP address, device information such as computer, browser type and mobile operating system, and other information supplied by the User.
1.1.9. “Personal Data Processing” means any operation or set of operations performed on personal data, with or without automated means, including collection, recording, organisation, accumulation, storage, clarification, updating, alteration, retrieval, use, transfer, dissemination, provision, access, anonymisation, blocking, deletion, destruction and other uses.
1.1.10. “Personal Data Confidentiality” means the requirement for the Website Administrator or anyone with access to personal data not to disclose it without the data subject’s consent or another lawful basis.
2.1. On first visiting the Website or communicating through other Agency online resources, the User automatically grants the Agency permission to use cookies and other public information provided on social networks, messengers or during a visit to the Agency’s office.
2.2. By using the Website, leaving contact details on it or answering required questionnaire questions during visits to Agency offices, the User confirms consent to personal data processing by the Website Administration and its authorised persons. Users who disagree with this Privacy Policy may not use the Website.
2.3. The User consents to the Website Administration processing the information received, including collecting, organising, accumulating, storing, clarifying, updating, correcting, using, distributing, anonymising, blocking and destroying questionnaire data. Purposes include creating a participant database, compiling statistical reports, conducting marketing research and communicating with the User through telecommunications networks, including SMS, messengers, social networks and email, until consent is withdrawn.
2.4. The User agrees that the Website Administration may contact them directly through various communication methods, including postal mail, email, the Internet, messengers and social networks.
2.5. Data permitted for processing under this policy includes, without limitation, first name, surname, patronymic if applicable, occupation, marital status, education, email address, telephone number, region and address of residence or stay, Website activities, IP address and device information such as computer, browser type and mobile operating system.
2.6. The User acknowledges that careless handling of Data security or login credentials may allow third parties unauthorised access to their account and Data. The Website Administration is not responsible for losses caused by such access.
3.1. The Website uses the User’s personal data for the following purposes:
3.1.1. Identifying a registered User.
3.1.2. Providing effective customer support.
3.1.3. Providing personalised Agency Services.
3.1.4. Communicating with the User, including sending social media and messenger notifications, requests and information about Services, providing services and processing enquiries and applications.
3.1.5. Improving the quality and usability of Agency Services and developing new services.
3.1.6. Providing information about goods, services and promotions, answering enquiries and fulfilling obligations.
3.1.7. Conducting statistical and other research using anonymised data.
3.2. The Website Administration may share Data with its affiliated entities, including agencies under common ownership, which may process and use it for the purposes stated in this section.
3.3. The Website Administration does not process information about race, nationality, political opinions, religious or other beliefs or membership of public associations. Physiological information that could establish a User’s identity is not processed.
4.1. Personal Data collected by the Website, directly or through third parties, includes cookies and information about use of online resources.
4.2. Users may supply Data themselves, or the Website may collect it automatically during use. Unless otherwise stated, the Website uses cookies or other tracking tools to identify Users and remember their overall settings.
4.3. Users are responsible for third parties’ Data that they obtain, publish or provide through the Website and confirm that they have those parties’ consent to supply it to the Website.
5.1. The User’s Data is processed without a time limit by any lawful method, including within personal data information systems, with or without automated means.
5.2. The User agrees that the Website Administration processes Data lawfully and fairly. Data is not disclosed or distributed to third parties without consent except as provided by Ukrainian legislation and only in the interests of national security, economic well-being and human rights. This includes, without limitation, justified requests from public authorities entitled to request and receive such Data, or reasonable suspicion that the User has breached this policy or other agreements with the Administration.
5.3. The Website contains links to other online resources. This policy does not apply when Users visit those resources.
6.1. Users have the right to:
6.1.1. Find out whether their Personal Data has been stored.
6.1.2. Ask the Website Administration about its content and origin.
6.1.3. Verify its accuracy or request that it be supplemented.
6.1.4. Delete, update or correct it.
6.1.5. Object to processing on any lawful grounds.
6.2. Requests should be sent to the Website Administration at the address given in the Website’s contact information.
7.1. The Website collects information about visits to Agency websites to compile visitor statistics, assess effectiveness and adapt its approach to individual interests. The Agency uses various technologies, including cookies: data a website sends to the User’s browser and stores on their computer for later identification.
7.2. Cookies help measure website effectiveness, such as visitor numbers and visit duration, identify popular topics and pages, and make navigation and use more convenient, without collecting personal information. Cookies may also personalise the experience based on previous interactions and preferences. Over time, this information helps improve the user experience.
8.1. The Website Administration takes necessary organisational and technical measures to protect Data against unlawful or accidental access, destruction, alteration, blocking, copying, distribution and other unlawful third-party actions.
8.2. If a User follows Website links to third-party resources, the Website Administration is not responsible for their actions on those resources.
8.3. Data may be used for legal purposes in court or in proceedings leading to possible court action concerning improper use of the Website or services or failure to fulfil obligations. The User acknowledges that the Website Administration may be required to disclose Data at the request of public authorities.
9.1. In addition to this policy, the Website may provide further contextual information on request about specific services or the collection and processing of Data.
9.2. To operate and maintain the Website, it and third-party services may keep files recording interactions with Users, known as system logs, or use other Data, including IP addresses, for this purpose.
9.3. The User may change or delete Data or withdraw consent to processing.
9.3.1. Users may at any time change or delete personal information, unsubscribe from messages or withdraw processing consent by emailing the address in the Website’s contact information.
9.3.2. On receipt of that message, processing will stop and the User’s Data will be deleted, except where processing is required under Ukrainian legislation.
10.1. The Website Administration may amend this Privacy Policy without the User’s consent.
10.2. A new Privacy Policy takes effect when published on the Website unless the new version provides otherwise.
10.3. Users who disagree with any changes must stop using the Website and may ask the Website Administration to delete their Personal Data.
10.4. The Website Administration is not responsible for losses or harm suffered by Users or third parties due to misunderstanding or misinterpretation of this policy.
10.5. If any provision or part of this policy is found invalid or contrary to Ukrainian legislation, the remaining provisions remain fully effective. Any invalid or unenforceable provision is considered amended, without further action by the parties, to the extent necessary to make it valid and enforceable.
