Internally displaced people are entitled to additional state guarantees only after registering as internally displaced.
To obtain a registration certificate, contact:
- The social protection department.
- An authorised representative of a village, settlement or city council executive body.
- An authorised representative of an Administrative Service Centre.
- Apply through the Diia app.
Adults and children aged 14–17 apply in person. Younger children and people declared legally incapable apply through a legal representative. People with limited legal capacity may apply independently.
When applying, present one of the following documents:
1. A document confirming identity and Ukrainian citizenship:
- A Ukrainian citizen’s passport.
- A Ukrainian international passport.
- A Ukrainian diplomatic passport.
- A Ukrainian service passport.
- A seafarer’s identity document or crew member certificate.
- An identity document for return to Ukraine.
- A temporary Ukrainian citizenship certificate.
2. A document confirming identity and special status:
- A driving licence.
- A stateless person’s travel document.
- A permanent residence permit.
- A temporary residence permit, which confirms identity but does not entitle the holder to an internally displaced person certificate.
- A migrant card.
- A refugee certificate.
- A refugee travel document.
- A certificate for a person requiring complementary protection.
- A travel document for a person granted complementary protection.
3. A child’s birth certificate.
4. An electronic passport.
5. An electronic international passport.
6. A certificate confirming submission of documents for a Ukrainian citizen’s passport.
If none of these documents is available during martial law, you may present an electronic display of identity, citizenship or special-status information generated through Diia or eDocument.
In some cases, proof is required that you lived in the administrative area you left on the date the circumstances causing displacement arose. This applies, for example, if your identity and special-status document shows a registered address in another settlement.
This can be confirmed by:
- A military ID containing military service details.
- An employment record book with employment entries.
- A document confirming ownership of movable or immovable property.
- A basic secondary education certificate.
- A complete secondary education certificate.
- A vocational education document.
- A higher education or academic degree document, or a certificate from an educational institution.
- A decision by a district state administration, including in Kyiv or Sevastopol, or a city or urban district council executive body placing a child in an institution, foster family or family-type children’s home, or establishing guardianship or custody.
- Medical documents.
- Photographs.
- Video recordings.
- Other evidence.
The certificate is issued free of charge on the application date, except where the applicant supplies evidence. In that case, the authority must review the application within 15 working days and decide whether to issue or refuse the certificate.
A certificate may be refused if:
- There are no circumstances causing internal displacement.
- Authorities have information that knowingly false details were submitted.
- Identity documents have been lost, until they are restored.
- The identity and citizenship or special-status document has no registered address in the area from which the person was displaced, and no evidence of residence there is provided.
- The evidence submitted does not establish residence in that area when the circumstances causing displacement arose.
The exhaustive grounds for cancelling a certificate are:
- The person applies to give up the certificate.
- The person commits a criminal offence involving violent change or overthrow of the constitutional order or seizure of state power; infringement of Ukraine’s territorial integrity; a terrorist act; involvement in, public calls for, assistance with or financing of terrorism; creation of a terrorist group or organisation; an offence against peace, the security of humanity or the international legal order; or a military criminal offence.
- The person returns to their former permanent place of residence.
- The person moves abroad permanently.
- The person submits knowingly false information.
